Shipping and Returns
Shipping and Returns
We are proud to offer international shipping to over 200 countries and islands worldwide. There is nothing more important to us than providing our customers with excellent value and service. We will continue to grow to meet the needs of all our customers and provide service that exceeds expectations anywhere in the world.
Do you ship worldwide?
Yes, we do. We offer free shipping to over 200 countries worldwide. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
How long does it take to ship?
Delivery times vary by location. Here are our estimates:
EUROPE: 8-15 days
Do you provide tracking information?
Yes, once your order ships, you will receive an email with your tracking information. If you have not received tracking information within 7 days, please contact us.
My tracking says “no tracking information available at this time”.
Some carriers take 2-5 business days to update the tracking information in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in one package?
For logistical reasons, sometimes items from the same purchase are shipped in separate packages even if combined shipping is set up. If you have any other questions, please feel free to contact us and we will do our best to assist you.
Do you ship worldwide?
Yes, we do. We offer free shipping to over 200 countries worldwide. However, there are some locations we cannot ship to. If you are located in one of these countries, we will contact you.
How long does it take to ship?
Delivery times vary by location. Here are our estimates:
EUROPE: 8-15 days
Do you provide tracking information?
Yes, once your order ships, you will receive an email with your tracking information. If you have not received tracking information within 7 days, please contact us.
My tracking says “no tracking information available at this time”.
Some carriers take 2-5 business days to update the tracking information in the system. If your order was placed more than 5 business days ago and there is still no tracking number information, please contact us.
Will my items be shipped in one package?
For logistical reasons, sometimes items from the same purchase are shipped in separate packages even if combined shipping is set up. If you have any other questions, please feel free to contact us and we will do our best to assist you.